At Pristine Harvest, a brand owned and operated by Rishya Foods Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Shipping and Billing Address
- PIN Code
- Payment Information (processed securely through our payment partners; we do not store your card details)
- Order History
- Device Information (IP Address, Browser Type, Device Type)
- Website Usage Data through Cookies and Analytics
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our products, services, and website experience.
- Respond to your enquiries and requests.
- Send promotional offers, newsletters, and marketing communications (only if you choose to receive them).
- Comply with legal and regulatory requirements.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third-party service providers such as:
- Payment Gateway Providers
- Courier and Logistics Partners
- IT and Website Service Providers
- Government Authorities, if required by applicable law
These parties are authorized to use your information only for providing services on our behalf.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Marketing Communications
If you subscribe to our promotional emails or SMS, you may unsubscribe at any time by clicking the unsubscribe link or by contacting our customer support.
7. Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your contact details.
- Delete your personal information, subject to applicable legal obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to this Privacy Policy
Pristine Harvest reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the updated Effective Date.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Rishya Foods Private Limited
Brand: Pristine Harvest
Address: 4/364, Sector 4, Jankipuram Vistar, Jankipuram, Lucknow – 226021, Uttar Pradesh, India
Email: support@pristineharvest.co.in
Phone: +91 84708 43097
Website: www.pristineharvest.co.in
